Are you looking for the help to recover your HP laptop? If you want to do this, then before following the below steps, create a backup of your all personal files which you wish to keep. This process will remove all the third-party applications from your system and reinstall Windows.
Follow the given steps:
Creating a media recovery drive
- Turn on your laptop, press windows button on the keyboard located beside Alt key in the bottom row.
- Now, click on Shut down button to turn off your computer.
- Remove all the external peripherals like USB device, printer, hard drive, etc. Don’t unplug the power cable.
- When all the peripherals are disconnected, except the power cord, press the power button to turn your laptop ON again.
- Now, go to Start button when the system restarts, type HP Recovery Manager, hit the Enter key and check the search results.
- Select the option when you find it in the result. This will launch the Recovery Manager.
- Navigate to Create Recovery media option which is the very first option in the 2nd column.
- Next, you have to select the checkbox located beside “I Accept” to indicate that you are agreeing to the agreement.
- Take a flash drive of at least 20 GB and insert it. Now, select USB Flash Drive or DVD icon displayed on the computer screen. If in case you are using writable DVD’s, select the icon of a disc.
- Finally, click Continue button to create a media recovery disc. Complete the procedure by following the further on-screen instructions.
If you have any doubt regarding this method or if you are facing errors related to BIOS, overheating audio-video issue, keyboards keys are jammed, etc then dial a toll-free HP Technical Support Number 099508860 to resolve all such problems. You can also visit our website to chat with our live agents who are always active to help the customers.
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